Shipping policy

Welcome to Venta Philippines. We strive to ensure that your orders are delivered in a timely and efficient manner. Please review our shipping policy below for information on processing, shipping, and delivery of your purchases.

1. Processing Time

Orders are processed and shipped within 1-3 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.
You will receive an email confirmation once your order has been shipped, including a tracking number to monitor your shipment.

2. Shipping Methods and Delivery Times

We offer various shipping methods to accommodate your needs. Delivery times vary based on the chosen shipping method and your location.
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues.

3. Shipping Rates

Shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping destination.
You can view the applicable shipping rates during the checkout process before completing your purchase.

4. International Shipping

At this time, Venta Philippines ships only within the Philippines. We do not offer international shipping.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier's website.

6. Shipping Address

Please ensure that the shipping address provided during checkout is accurate and complete. Venta Philippines is not responsible for delays or lost shipments due to incorrect or incomplete addresses.

7. Lost or Damaged Shipments

If your shipment is lost or arrives damaged, please contact our customer service team within 7 days of the estimated delivery date for assistance. We will work with the carrier to resolve the issue and ensure you receive your order.

8. Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.

9. Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer service team atventaair@gmail.com.

Thank you for shopping with Venta Philippines. We appreciate your business and are committed to providing you with an excellent shopping experience.

Let customers speak for us

from 7 reviews

Highly recommended!!

Great product but even better service!

08/09/2025

LW25 Comfort Plus

Venta Aromatherapy

The fragrance is so soothing! It's like I have a spa in my room. It also helped me sleep better and relax after a long day. Highly recommended to buy with your air washers!

Fiona Ong

07/07/2024

Venta Aromatherapy 50ml

Improved our allergies.

Been using the Venta LW25 for almost a month now and my husband and I can really tell that our allergies have lessen! Also, we don’t wake up with stuffy noses now. :)

Fenina Yu

07/04/2024

Best all-in-one air purifier and humidifier in the market!

I am so happy with my Venta (LW73). At last, cleaner air and perfect humidity.

I was a Venta user in USA for over 15 years before relocating to the Philippines. Glad to know Venta is in the Philippines now, and the company hasn't compromised quality.

The Venta airwasher relieved my allergies and I breathe easier now. My dry coughs and sneezing have stopped. I feel calmer and more relaxed. My sleep is restful now. What a difference. Venta truly is the best air purifier and humidifier all-in-one. And the healthiest compared to other air purifiers and humidifiers I've tried.

Katherine Lopa

06/11/2024

LW73 Aerostyle

Best all-in-one air purifier and humidifier in the market

My Venta arrived! At last, cleaner air and perfect humidity. It relieves my allergies and I breathe easier now. My dry coughs and sneezing have stopped. I feel calmer and more relaxed. Sleep is more restful. What a difference.

Venta is as expected and then some

I was so excited for my Venta LW25 to arrive. My wife and I had gotten used to using an air purifier with an atomized humidifier since the pandemic. One of our gripes was that the purifier needed filter replacements every six months, and cost us 5,000Php every time. There had to be a better way. I found Venta while scrolling through my IG feed. Although the initial cost of the machine was quite high, I reasoned that over the course of a few years, I would be able to recoup the cost. The first night we used the Venta, my wife happily told me the next morning that it was one of the few nights where she got straight sleep. My wife is very sensitive to the dryness in an aircon room. While our old purifier/humidifier combo was enough to hydrate the room, it did not do so in a consistent and uniform pattern. The moisture was usually just around the purifier itself. I told myself I would give it a few more days before I wrote this review to prove this was not a fluke. And until today, my wife tells me that her sleep quality has improved just because of the humidifying powers of the Venta. After a few days of using the Venta, it was time to top it up with water. I decided instead of topping it up, I would first toss all the remaining water in the sink and see how dirty the water had become. I was again surprised that the water was very faintly tan, with lots of dust and hair floating in it. I could not believe that the Venta had trapped so much dirt and dust which would have otherwise been inhaled while we were sleeping. My wife and I are very happy with our unit. My only regret is that I should have bought a bigger one. I also received a bottle of their lemon scent, which you can add to the water to give your room a fresh smell. I like the scent a lot. I followed the instruction on the bottle when I first used it, but found the scent to be on the weak side. Also, it dissipated after only a few hours. I assumed that this was the intended use as too strong a scent can be intrusive in ones nostrils and make sleeping much more difficult. I suggest buying this machine for many happy nights of slumber and health.

James Alfred Lim

04/23/2024

Goodbye, Allergic Rhinitis!

I used to suffer badly from nonstop sneezing, itchy nose and watery eyes every single day. Could not function and survive a day without my anti-histamine meds! It was that bad! Ever since I started using my venta airwasher, my symptoms slowly became manageable. I have now completely stopped taking my daily meds. I still feel the symptoms from time to time especially when i am exposed to dust but it's no longer something that's unbearable. That alone makes this purchase soooo worth it!!

DIANE GUINGAB

04/08/2024

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Shipping policy